Refund & Return Policy
A legal disclaimer
Refund & Return Policy
Sons of the Soil Supply Co.
Last Updated: 4/7/26
At Sons of the Soil Supply Co., every item is made to order through our trusted third-party printing and shipping partners. Because each piece is created specifically for your order, all sales are final unless there is a problem with the item you received.
Returns and Exchanges
We do not accept returns or exchanges for:
Ordering the wrong size
Choosing the wrong color or style
Change of mind
Please review all sizing charts and product details before placing your order.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, misprinted, or incorrect, we will make it right.
To request a replacement or refund, please contact us within 7 days of delivery and include:
Your order number
A brief description of the issue
Clear photos showing the problem
If your claim is approved, we will either send a replacement at no additional cost or issue a full refund.
Order Changes and Cancellations
Because orders move into production quickly, requests for order changes or cancellations must be made within 12 hours of purchase. After that point, the order may already be in production and cannot be changed or canceled.
Shipping Issues
Sons of the Soil Supply Co. is not responsible for:
Carrier delays after an order has shipped
Orders lost due to an incorrect shipping address entered at checkout
If a package is returned because of an incorrect address, the customer may be responsible for additional reshipping costs.
Refund Policy - the basics
Refund Processing
Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card provider.
Contact Us
If you have an issue with your order, contact us at:
Email: andrew@sonsofthesoilsupply.com
Business Name: Sons of the Soil Supply Co.
Location: Weatherford, Texas, United States
Our Word
We stand behind our gear the same way we stand behind our work. If it ain’t right, we’ll fix it. But we don’t take back what’s made honest and made to order.